The Competencies of Trainers/ 31 Competencies for Training and Development Practitioners

 

The Competencies of Trainers

or

31 Competencies for Training and Development Practitioners

No	Skill	Competency
1	Adult learning understanding	Knowing how adults acquire and use knowledge, skills, attitudes. Understanding individual differences in learning.
2	Audio/Visual Skill	Selecting and using audio/visual hardware and software.
3	Career development knowledge	Understanding the personal and organizational issues and practices relevant to individual careers.
4	Competency identification skill	Identifying the knowledge and skill requirements of jobs, tasks, roles.
5	Computer competence	Understanding and being able to use computers.
6	Cost-Benefit Analysis skill	Assessing alternatives in terms of their financial, psychological and strategic advantages and disadvantages.
7	Counselling skill	Helping individuals recognize and understand personal needs, values, problems, alternatives and goals.
8	Data reduction skill	Scanning, synthesizing and drawing conclusions from data.
9	Delegation skill	Assigning task responsibility and authority to others.
10	Facilities skill	Planning and coordinating logistics in an efficient and cost-effective manner.
11	Feedback skill	Communicating opinions, observations and conclusions such that they are understood.
12	Futuring skill	Projecting trends and visualizing possible and probable futures and their implications.
13	Group process skill	Influencing groups to both accomplish tasks and fulfil the needs of their members.
14	Industry understanding	Knowing the key concepts and variables that define an industry or sector (e g. Critical issues, economic vulnerabilities, measurements, distribution channels, inputs, outputs, information sources).
15	Intellectual versatility	Recognizing, exploring and using a broad range of ideas and practices. Thinking logically and creatively without undue influence from personal biases.
16	Library skill	Gathering information from printed and other recorded sources. Identifying and using information specialists and reference services and aids.
17	Model building skill	Developing theoretical and practical frameworks which describe complex ideas in understandable, usable ways.
18	Negotiation skill	Securing win-win agreements while successfully representing a special interest in a decision situation.
19	Objectives preparation skill	Preparing clear statements which describe desired outputs.
20	Organization behavior understanding	Seeing organizations as dynamic, political, economic and social systems which have multiple goals; using this larger perspective as a framework for understanding and influencing events and change.
21	Organization understanding	Knowing the strategy, structure, power networks, financial position, systems of a SPECIFIC organization.
22	Performance Observation skill	Tracking and describing behaviours and their effects.
23	Personnel/Human Resource Field understanding	Understanding issues and practices in other HR areas (Organization Development, Organization Job Design, Human Resource Planning, Selection and Staffing, Personnel Research and Information Systems, Compensation and Benefits, Employee Assistance, Union/Labour Relations).
24	Presentation skill	Verbally presenting information such that the intended purpose is achieved.
25	Questioning skill	Gathering information from and stimulating insight in individuals and groups through the use of interviews, questionnaires and other probing methods.
26	Records management skill	Storing data in easily retrievable form.
27	Relationship versatility	Adjusting behavior in order to establish relationships across a broad range of people and groups.
28	Research skill	Selecting, developing and using methodologies, statistical and data collection techniques for a formal inquiry.
29	Training and development field understanding	Knowing the technological, social, economic, professional and regulatory issues in the field; understanding the role of training and development plays in helping individuals learn for current and future jobs.
30	Training and development techniques understanding	Knowing the techniques and methods used in training; understanding their appropriate uses.
31	Writing skill	Preparing written materials which follows generally accepted rules of style and form, is appropriate for the audience, creative and accomplishes its intended purposes.

 

Source :

Models for Excellence,

American Society for Training and Development

Gilley and Eggland, (1989), ‘Principles of Human Resource Development’,

Addison Welsey